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Loss Mitigation Liaison

Company: VirtualVocations
Location: Fontana
Posted on: March 15, 2025

Job Description:

A company is looking for a Loss Mitigation Liaison I, responsible for managing the loss mitigation process for mortgage loan borrowers.
Key Responsibilities

Act as the Single Point of Contact for delinquent mortgage loan borrowers, handling inbound and outbound calls
Collect consumer financial information and assist borrowers in reviewing loss mitigation documents
Communicate loss mitigation approvals or declines and explain the foreclosure process as necessary

Required Qualifications

A combined 4 years' higher education and/or work experience, including at least 1 year in collections or customer service
Proficiency with word processing and spreadsheet software
Ability to communicate effectively and professionally over the phone
Excellent customer service skills
Mortgage collections experience preferred

Keywords: VirtualVocations, Fontana , Loss Mitigation Liaison, Other , Fontana, California

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