Senior Manager of Professional Services

Company: VirtualVocations
Location: Henderson
Posted on: November 4, 2024

Job Description:

A company is looking for a Senior Manager of Professional Services to lead their Professional Services team and manage complex customer projects.

Key Responsibilities

Lead and mentor a high-performing Professional Services team focused on customer satisfaction
Own and manage the creation of customer-facing Statements of Work (SOWs) and standardize the scoping process
Oversee the delivery of complex deployments and work closely with cross-functional teams to manage project timelines and expectations

Required Qualifications

7+ years of experience in Professional Services, Customer Success, or related field
Proven experience in building and leading high-performance teams
Strong understanding of software implementations and systems integration
Experience with AP Automation and complex integrations with ERP systems
Bachelor's degree in Business, Information Technology, or related field preferred; PMP certification is a plus

Keywords: VirtualVocations, Fontana , Senior Manager of Professional Services, Executive , Henderson, California

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