Senior Customer Success Manager

Company: VirtualVocations
Location: Fontana
Posted on: October 26, 2024

Job Description:

A company is looking for a Senior Customer Success Account Manager.

Key Responsibilities

Own a portfolio of accounts and drive customer adoption and renewal strategies
Conduct regular business reviews to ensure customers derive value from the product
Collaborate with internal teams to develop growth and risk mitigation strategies

Required Qualifications

5+ years of experience in Sales, Renewal Management, Account Management, or Customer Success
Experience in quota-carrying roles with a history of meeting performance indicators
Strong contract negotiation skills with a successful track record
BA/BS degree or equivalent work experience
Salesforce experience preferred

Keywords: VirtualVocations, Fontana , Senior Customer Success Manager, Executive , Fontana, California

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